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Q: What does the after builders cleaning service or deep clean include?

A: The service includes the following tasks:

• Internal cleaning of windows, window sills and frames

• Deep cleaning of doors, door frames, skirting boards, switches, sockets and fixtures

• Deep cleaning of the entire property, including fittings like cupboards, shelves, and wardrobes. All furniture must be emptied out in advance.

• Cleaning and polishing of all surfaces in the property

• Removing limescale from kitchen and bathroom tiles

• Deep cleaning of sinks, toilets, showers, bathtubs, and other bathroom fixtures

• Internal and external cleaning of all kitchen appliances

• Deep cleaning of hallways and stairs

• Deep vacuuming and mopping of all floors

• (Builders Clean - removal of all packaging from new appliances and cabinets)

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Q: What additional Services do you offer?

A: We offer a wide variety of additional services, for example: Fridge & Freezer Cleaning, Oven & Hob Cleaning, Alergy cleans as well as Carpet Cleaning and marble floor polishing. If you have a specific requirement please get in touch to discuss further.

 

Q: Do I have to provide any cleaning materials or equipment for the clean?

A: No, our cleaning teams will bring all products and equipment necessary for completion of your clean. All the materials are included in the price of this service.

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Q: Can I book an after builders service if the builders haven’t finished with the work yet?

A: We strongly recommend booking the after builders cleaning service at least 24 hours after the builders have completed their work on your property. We will be happy to clean some areas of the property while builders are still working on other parts, in order to give you a clean area. However, please keep in mind that we can’t guarantee the best results if there is more construction/renovation work to be done after the cleaning service.

 

Q: Do you use chemicals?

A: We use professional-grade cleaning products designed for use in both domestic and commercial properties. However, if you are sensitive or allergic to certain chemicals, please tell us when you book your clean and we will make sure that the clean is carried out with alternative products.

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Q: Do I need to provide a parking space for the cleaning team?

A: Yes. Please make sure there is an available parking place at or near the property. If a parking place is not made available a fee may be added to the final bill to cover parking charges.

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Q: Do you require a deposit?

A: Yes, we require a 50% non refundable deposit no later than 48 hours prior to the cleaning day with the balance paid upon competition of the clean. For Tenancy Cleans we require the cost of the clean to be paid in FULL prior to cleaning day.

 

Q: What Payment methods do you accept?

A: We accept payment by Bank Transfer, Cash or Card. We do not accept cheques.

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Q. Are the cleaners insured?

A. Yes, our cleaning team are fully insured while carrying out the cleaning on the day. If you would like more information about this please request this while you discussion your quote.

 

Q. How is your Deep Clean or After Builders Cleaning service different from regular cleaning?

A: Regular or domestic cleaning is meant to be regular top up service, while our Deep Clean or After Builders Cleans are a lot more comprehensive as they include specialised equipment and professional materials. It will also reach those hard to get to areas where it’s likely dust has collected, areas where a domestic cleaner will not reach.

 

Q: What areas do you cover?

A: Our cleaning teams can travel to anywhere within the London M25 zone & Home counties as well as the surrounding postcodes. If you are unsure if we can cover your area, please get in touch today.

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Q. Can you come out and do an estimate?

A. Yes, one of our trained estimators can come and visit your property to ensure the quote is as accurate as possible.

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Q: How many cleaners will arrive?

A: We usually send a team of cleaners, but size of the team will depend on the size and complexity of the job.

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Q. Are you able to clean windows?

A: Our cleaners will only clean the inside of the windows and inside the openings of those windows. At no time will our cleaners clean the external side of windows.

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We often get asked for prices over the phone however for most projects we insist on carrying out a free site visit. This enables us to get a real feel for the size of the project and how many cleaning operatives are required on the day. We can also establish what / if any additional equipment or materials are required.

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